We represent a carefully selected group of financially
sound, reputable insurance companies (see Insurance
Company Matrix); therefore, we are able to offer you the best
coverage at the most competitive price.
We
have a track record of quick and fair settlements.
Prompt Response - we pledge to you that from the time that your inquiry
reaches our office, we will return your call or take care of your request
within one business day.
We are accessible
* As early as 8 am and as late as 6 pm on Weekdays, also open
Saturday morning, 9 am to Noon.
* 24 hours, 7 days a week - in off-hours use Online
Forms, fax or leave word on our voice mail system.
* Home phone number in the telephone book
If you prefer to pay in person, we welcome your visit.
Knowledgeable one-stop service - work with one person for all of your
insurance needs (our customer service survey told us you wanted this).
Annual Newsletter with our thank you gift at the end of the year -
find out what's new with our staff!
Often our clients have needed a last minute copy of their certificate
of Insurance - we make it easy to get that as early as 8 am and until 6 pm in the evening on workdays as well as
on Saturday morning (9 am to noon). Outside
of business hours, please leave the name and mailing address of the
person making the request on our voice mail system.
We are not absentee landlords. We are here in town, in the trenches,
with you involved in our community See Meet
Our Staff for more information about our staff interests and activities.
We are involved with and/or support the Chamber of Commerce, Centenary
Stage Company, hearourprayer.com,
Habitat For Humanity to name a few.
We conduct surveys of our customers to find out how well we're serving
you and to look for your ideas on services you'd like to see.
We act on our findings!