• We represent a carefully selected group of financially sound, reputable insurance companies (see Insurance Company Matrix); therefore, we are able to offer you the best coverage at the most competitive price. 
    

• We have a track record of quick and fair settlements.
    

• Prompt Response - we pledge to you that from the time that your inquiry reaches our office, we will return your call or take care of your request within one business day.
   
• We are accessible
  *  Office hours from 8:30 a.m. - 5:30 p.m.on Weekdays, also evenings and
     Saturdays by appointment.
  *  24 hours, 7 days a week - in off-hours use Online Forms, fax or leave word
     on our voice mail system.
  *  Home phone number in the telephone book
   
• If you prefer to pay in person, we welcome your visit. 
   
• Knowledgeable one-stop service - work with one person for all of your insurance needs (our customer service survey told us you wanted this). 
• Annual Newsletter with our thank you gift at the end of the year - find out what's new with our staff!
   
• Often our clients have needed a last minute copy of their certificate of Insurance - we make it easy to get that from 8:30 a.m. - 5:30 p.m.on workdays as well as evenings and Saturdays, by appointment. Outside of business hours, please leave the name and mailing address of the person making the request on our voice mail system.
   
• We are not absentee landlords.  We are here in town, in the trenches, with you involved in our community See Meet Our Staff for more information about our staff interests and activities.  We are involved with and/or support the Chamber of Commerce, Centenary Stage Company, hearourprayer.com, Habitat For Humanity to name a few. 
   
• We conduct surveys of our customers to find out how well we're serving you and to look for your ideas on services you'd like to see.  We act on our findings!

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