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VOLUME
29 ISSUE 4 |
August/September,
2001 |
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Virus attacks. Industrial espionage. Intellectual
property and copyright infringement. The Internet, and especially
e-commerce, has introduced whole new categories of risk.
Add to these the list of existing risks that the Internet
has amplified: business interruption, libel, inability to
fulfill orders, and technological errors & omissions.
With more and more companies engaging in e-commerce (despite
what you might've heard about the dot-bomb phenomenon) these
and other risk categories have challenged the insurance
industry to provide appropriate coverage.
According to a survey conducted by the Computer
Security Institute and the FBI, computer crime cost businesses
and the government nearly $378 million in 2000, a 42% increase
from 1999. Another recent survey found that while just 13%
of respondents are currently engaged in e-commerce, another
47% expect to in the next three years.
Most business insurance policies such as Commercial General
Liability have adapted to Internet risks with new policies.
While some have paid Internet-related claims, others are
beginning to exclude them. With little or no historical
precedent, insurers are refining their roles and the products
that they provide.
Insurance will respond as Web-based risks emerge
and evolve. Some agencies are offering insurance together
with computer security
services. This benefits both insurers and businesses by
minimizing business interruption downtime and costs.
If your company is conducting business on the
Internet, or if you have information that's vulnerable to
a Web-based attack, call us for a policy review to see if
you're covered for specific cyber-risks.
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Don't Let
a Blackout Wipe You Out
Even before the peak usage period of summer, power outages
were already occurring in various regions of the U.S. Unfortunately,
they will continue as the country heats up over the coming
months, leaving companies and households vulnerable to data
loss, equipment failure, and other damage.
Potentially more damaging than the interruption of power
is the surge or peak of power that occurs when it's restored.
Here are some tips for protecting your office:
- Put It in Writing. Be sure to institute written procedures
- including emergency contact information - for power outages
before they occur and post them in an easily accessible
area.
- Install Circuit Protection. Protect all incoming sources
of power with circuit breakers. Properly installed, these
will interrupt power transmission in the event of a surge,
before such a surge can damage equipment. On a smaller scale,
be sure to plug all sensitive electronic equipment into
surge-suppressing multi-outlet strips.
- Unplug. When you experience a power interruption, unplug
all sensitive equipment or, for equipment hard-wired to
your building, set its circuit breaker to the "off" position.
When power is restored, restart your equipment one machine
at a time.
- Get Back-up Power. If your company can't afford an interruption,
consider back-up generators. Consult a dealer for your particular
application, power requirements, and specifications.
- Know What to Protect. Computers probably aren't the only
sensitive devices you should concern yourself with. Don't
forget telephone and fax equipment, local area network hardware,
security, and home entertainment systems.
Be prepared. Like it or not, blackouts and brownouts seem
likely to occur. You can help minimize the damage to your
office equipment by observing these important precautions.
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Advances in technology, while liberating in
their convenience, can often create unexpected headaches.
E-mail is a great time and money saver, but it can present
problems. Among them is the issue of privacy: Can an employer
read an employee's e-mail?
Some employers would like to safeguard their
businesses by monitoring e-mail messages sent and received
by employees on company-owned computers. Employees are concerned
about their right to privacy. History repeats itself. These
questions were raised long ago, regarding employees' use
of company mail and, later, company telephones.
In a significant decision Judge Anita B. Brody of the U.S.
District Court in Philadelphia gave a narrow interpretation
of federal law. Her March 2001 decision ruled that employers
may retrieve employee e-mails as long as the addressee has
already read the communication.
Other federal district courts have rendered
apparently conflicting verdicts. The Richard Fraser vs.
Nationwide Mutual Insurance Co. decision appears to give
employers the right to retrieve e-mails after they've been
sent without fear of an employee lawsuit. This decision
can be significant when an employer seeks evidence in situations
involving suspected leaks of trade secrets, non-compete
covenants, or sexual harassment complaints.
E-mail and Internet access policies are important
for employers. Without a policy notifying employees that
their e-mail is subject to retrieval and establishing parameters
of Internet and e-mail use, the employer exposes their business
to violation of privacy claims.
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Opening
a florist, restaurant, hotel, or newsstand? Whether you think
your business contributes to toxic environmental waste or
not, you might find yourself liable for environmental exposures.
Though you should conduct a careful site analysis prior to
starting any business, you might sometimes miss indiscretions
of past occupants.

Any new business can find itself in the unfortunate circumstance
of having to share responsibility for the cleanup of toxic
waste on its site. Not possible? What if your chosen location
was a gas station in the 1950s, with long-buried tanks now
seeping chemicals into the soil? You could find yourself partially
responsible for their removal and site cleanup. To prevent
this, be sure to run a comprehensive title search on any property
before you lease or purchase it.
Additionally, Environmental Liability insurance can help
protect against such unexpected expenses as lawsuits, loss
in property value, construction delays, and business interruption.
Call us. We can help by putting you in touch with a pollution
liability expert to guide you through the technical complexities.
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| Newsletter
Archives |
| Hand in the
Till
Dishonest employees devise numerous schemes to dip into
an employer's pocket - but here's a new one. An office
manager accepted several thousand dollars in personal
long distance phone charges and removed the itemized charges
from the individual bills before submitting them to the
employer for approval. The company eventually paid the
total monthly bill, wiping out any chance of detection.
Employee Dishonesty insurance offers strong protection
against the probability of an employee going bad and hurting
a business financially. Employers often don't discover
crimes until years after significant sums of money or
property have gone out the door.
Adequate employee Health insurance can help protect against
embezzlement or theft. The serious illness of an employee
or one of their family members can be a major factor contributing
to dishonest activities.
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| The Value of Experience
In the tightening U.S. economy employers are reining
in expenditures. As with every other aspect of their businesses,
they're taking a hard look at the value of employees.
Where the wild growth of recent years spurred some companies
to new heights of experimentation and risk taking - including
hiring fresh talent straight out of school - the new economic
environment is placing renewed value on the assets that
older employees possess.
Employers should seek the varied experiences of older
employees, a general well roundedness that's perceived
as an ability to be flexible and adaptable to various
responsibilities. It's an indication of an employee's
stability. They might be less likely to abandon their
position after a brief tenure, thus reducing turnover.
In these trying times, don't overlook the value of the
experience that older employees might bring to your company.
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| Health Costs
on the Rise
Employers can expect no immediate relief from growing
health costs, reflected in employee Health insurance premiums.
Health benefit premiums will rise an estimated 11%-13%
this year, on top of a similar increase in 2000. Prescription
drug costs rose 20%-30% last year, which contributed to
rising Health insurance premiums. Until drug costs stabilize,
Health insurance premiums will continue to grow. Contact
us to make sure you're getting the most out of your Health
benefit investment. |
| Newsletter
Archives |
| COPYRIGHT
©2001. This publication is designed to provide accurate
and authoritative information in regard to the subject
matter covered. It is under-stood that the publishers
are not engaged in rendering legal, accounting, or other
professional service. If legal advice or other expert
advice is required, the services of a competent professional
should be sought. |
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| This article is reproduced, with permission,
from the "Business To Business" newsletter published
by Insurance Marketing and Management Services (IMMS). For more
information on IMMS and the online Newsletter Plus program,
visit the IMMS
Web site (http://www.imms.com) or call 800-753-4467. |
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