Why should I choose Stuber Insurance Agency?

The main reasons are that we will work for you instead of for a major insurance company, because we have a track record of speed of response and fair settlements and that we are very accessible with evening and Saturday hours that are very popular with our customers.  Also see our Why Choose Stuber Insurance Agency? page for more reasons to choose us. Check our office hours at our Contact Us page.     (...more)

From the time that your inquiry reaches our office, we will return your call or take care of your request within one business day.

If I receive a non-renewal notice from State Farm Insurance, when should I call for an auto insurance quotation?

Call or use our online Auto Quote Form as soon as the notice is received because it takes time to shop among the five companies that we represent in order to give you our best recommendation.

I'm thinking of purchasing a car and I know the insurance cost can vary depending on which car I choose.  Can I call you for some comparisons before I buy?

Definitely, you are welcome to call and it's a good idea that you do so.  Alternatively, you can use our Policy Change Request and Feedback Form to initiate that request.  Just fill in your name and some contact information and go to the "Buying a new car? Get a quote!" section on that form. 

Often I need a certificate of insurance and don't know I need it until late in the day. How can you help me after 5:00 pm? 

Give us a call any weekday in the evening until 5:30 pm and as early as 8 am and we can get it to you. Outside of our regular business hours, leave a message on our voice mail of your request.

Do I have to work with a different agent for each type of insurance I need with you?

Our customers told us that they preferred working with one agent and that's what you'll do with us.  The only other contact you will work with is your Account Manager for ongoing service.  Unless you call in the evening or Saturday, you will work with the same Account Manager over the years.  

Why does it cost more for my teenager's drivers insurance?

40% of all accidents are caused by young people in the age group of 17 to 25 and yet, this group only makes up 15% of the total drivers. 

What kind of changes do I need to call you about?

In reference to your homeowners policy, you need to let us know when your mortgage company changes, when you purchase a second home and, of course, when you sell your home and buy a new one.  All of these changes can be called in or you can use our online Policy Change Request / Comment / Query Form by filling in the "About You" section and the other appropriate sections. 

In reference to your automobile policy, you need to let us know when you have an additional member of the family that is driving, when a driver changes their use of their vehicle (longer or shorter commute, start or end business use),  when you add a pertinent feature (e.g. add an alarm to your car), change deductible (as auto ages), change your address and, of course, when your are buying or selling a car.  Again, these changes can be called in or you can use our online Policy Change Request / Comment / Query Form by filling in the "About You" section and the other appropriate sections. 

Once I send my online request, is it effective immediately?

Unfortunately, no.  Policy change and Claim requests are effective or processed only after we have talked with you and confirmed your request by phone or in person.  The online form is a convenience for you to make your request by internet when we are not open (while the details are fresh in your mind) or if you just prefer to submit your request online anytime.  Please call our office if you have not heard from us within 24 work hours of your email request (908 852-4444) as form transmittal errors are sometimes out of our control.

What are your office hours?

Our Contact Us page shows our office days and hours.  We welcome your visit or call during these hours and otherwise the fax and answering machines are left on and you have access to our Online Forms. 

 When I sell my home and buy a new one, at what point should I contact you?

As soon as you sign the contract for sale.  If your home is difficult to insure for one reason or another, it can delay your closing.  We can transition to the new buyer immediately.  As you know we're very competitively priced.  To do this, tell us the name and contact number of the new buyer when you call us or fill out the Policy Change Request / Comment / Query Form.  

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